Admin Console

Welcome back, Super Admin

Admin

Total Users

Confirmed Bookings

Ongoing Sessions

K 0.00

Total Revenue

Revenue Performance

Loading week…

Live Facility Occupancy

Real-time check-in status

Analyzing live data...

Confirmed Bookings

Active confirmed reservations

ID	User	Facility	Date & Time	Price

Registered Users

User ID	Name	Email	Phone	Preferred Sport	Emergency Contact Name	Emergency Contact Number	Status	Action

All Facility Bookings

Showing all bookings

Booking ID	Category	Facility	User	Date & Time	Fee	Payment Status	Booking Status	Actions

Bookings Tracked

With Audit Activity

With Payment Trail

Booking Audit Trail

Loading booking audit trail...

ID	Order	Customer	Facility	Session	Status	Payment	Last Change By	Last Change	Last Payment By	Action

Open this module to load the booking audit trail.

Loading date...

Pulse Park Originals

Id	Tournament Name	Sport	Date	Max Teams	Entry Fee	Prize Pool	Status	Registrations	Actions

Tournament Formats

Define reusable tournament templates, age categories, and schedule plans before creating events.

Id	Format Name	Sport	Template	Max Teams	Categories	Playing Formats	Status	Actions

Schedule Templates

Create reusable match schedules (time slots, rounds, breaks). Tournament formats link to these templates.

Id	Template Name	Sport	Slots	Formats Using	Status	Actions

Registered Teams

Team	Tournament	Age Category	Format	Contact	Phone	Email	Status	Payment	Registered

K 0.00

Collected Entry Fees

K 0.00

Outstanding Balance

Fully Paid Teams

Teams With Balance Due

Tournament Payments

Team Payment Accounts

Team	Tournament	Category	Contact	Entry Fee	Paid	Balance	Status	Email	Action

Payment History

Receipt	Tournament	Team	Amount	Method	Status	Collector	Recorded

Live Tournament Scoring

Select a tournament to view the live knockout bracket.

#	Time	Category	Round	Team A		Team B	Score / Status

Player Rankings

Rank	Name	Tier	Elo	W-L-D	Win %	Matches	Email
Select a sport to view leaderboard.

Submitter	Sport	Type	Opponent	Score	Played	Status	Actions
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Sport	Source	Type	Score	Winner	Played	Actions
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Coach Day Sheet

Bookings that include coaching. Assign a coach to each session; a coach cannot be on two courts in the same hour.

Time	Sport / Court	Athlete	Players	Coach	Status
Loading coach sheet...

Coaches

Coach	Contact	Sports	Status	Sessions	Actions
Loading coaches...

Coaching Prices at Checkout

Customers can add a coach to a court booking. The fee is charged per booked hour and depends on the number of players. Switch it off to hide the option at checkout.

Question shown at checkout

1 player (K per hour)

2 players (K per hour)

3 players (K per hour)

4 players (K per hour)

Coached sessions allowed per hour (0 = one per active coach on the roster)

When every coach is booked for an hour, customers can still book the court but the coach option is not offered for that hour.

Academy Programs

Each program is a weekly rule (days, hours, court). Its hours are reserved automatically for the coming weeks and can never be booked by customers. Cancel a single date from Sessions to release it (public holidays, weather).

Id	Program	Sport / Court	Schedule	Registered	Fee	Status	Sessions	Actions
Loading academy programs...

Active Memberships

0 / 0

Pending / Paused

Credits Outstanding

0 / 0

Peak Hours Promised / Budget

Memberships

Family and corporate plans paid monthly for a pool of Membership Credits.

Account	Owner / Company	Plan	Members	Credits	Cycle Ends	Status	Actions
Loading memberships...

Usage report

Plan	Fee / month	Credits / month	Members	Peak cap	Full-pitch cap	Status
Loading plans...

Full-pitch bookings paid with credits wait here. The customer's reservation is held for 24 hours while you decide.

Requested	Membership	Order	Sessions	Credits	Decision
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Memberships enabled

Off hides the plans from customers and blocks paying with credits.

Value of one credit (K) A slot costs its price divided by this, rounded up. K40,000 at K5,000 = 8 credits.

Name of the unit

Short name

Carryover cap (credits kept at renewal)

Grace days before an unpaid membership pauses

Peak inventory reserved for memberships (%) The gauge above warns when promised peak hours pass this share.

Member courts per hour and sport Credit-paid bookings allowed in the same hour on one sport. 0 = no limit.

Full pitch needs staff approval

Customers' full-pitch requests wait in Approvals.

Full-pitch facility keywords

Booking window: family (days ahead)

Booking window: corporate (days ahead)

Booking window: public (days ahead)

Corporate minimum term (months)

Top-ups

Owners and coordinators may buy extra credits online or at reception.

Minimum credits per top-up

Top-up price per credit (K) 0 = the plan's own rate (monthly fee divided by its credits).

Month

Account	Plan	Status	Fees (K)	Top-ups (K)	Granted	Spent	Expired	Bookings	Value used (K)
Pick a month.

App Reach

Registered devices 0 iOS 0 · Android 0

Active app users 0 with an active device

Pushes sent (30 days) 0 0 campaigns sent

Errors (30 days) 0 failed tickets and receipts

Opt-in by category % of app users

Automatic Notifications

These send themselves off what is already in the system — a session about to start, a session played but not scored, a result waiting on an opponent. Switch one off and it stops immediately. A customer gets any one of these once per booking or result, and only if they use the app and have that category switched on. Times are Malawi time.

Loading automations...

Campaigns

Each campaign creates an inbox item for every matching app user and a push on their active devices (when that category is switched on). Times are Malawi time. Click a row for its full settings and delivery history.

Campaign	Audience	Schedule	Next Run	Last Run	Totals	Status	Actions
Loading campaigns...

Audit Log

Who changed what, what the system sent on its own, and what each customer received. Times are Malawi time.

Loading audit log...

Facility Invoices

Invoice No	Booking ID	Customer	Facility/Sport	Amount	Date Created	Status	EIS	Actions

Active

Upcoming

Scheduled

Overdue

Completed

Cancelled

Current Sessions

Standard and corporate sessions scheduled for the current hour.

Open check-in screen

Booking ID	Customer	Sport	Court	Time Slot	Duration	Status	Countdown	Actions
Loading current hour sessions...

Today's Sessions

Standard and corporate bookings for today. Activate pending sessions or complete finished ones.

Booking ID	Customer	Sport	Court	Time Slot	Duration	Status	Countdown	Actions
Loading sessions...

Tournament Sessions

Court blocks booked for tournaments today.

Booking ID	Tournament	Customer	Sport	Court	Time Slot	Duration	Status	Countdown	Actions
Loading tournament sessions...

K 0.00

Collected Payments

K 0.00

Pending Collection

Paid Orders

Orders Awaiting Payment

User Payments

Showing all payments

Payment ID	Payment Ref	Customer	Sessions	Date & Time	Method	Amount	Status	Received By	Action

Airtel Collection Wallet

Loading balance...

Airtel Transaction Summary

All USSD attempts stored in airtel_transactions

? Total

? Successful

? Pending

? Failed

? Collected

Airtel Money Transactions

Showing all Airtel transactions

ID	Order	Customer	Transaction ID	Reference	Amount	Status	Airtel Message	Created	Action

Open this module to load Airtel transactions.

Standard Bank Gateway

Loading gateway config...

Card Payment Summary

All NGenius card attempts stored in ngenius_transactions

? Total

? Successful

? Pending

? Failed

? Collected

Standard Bank Card Transactions

Showing all Standard Bank transactions

ID	Order	Customer	NGenius Order Ref	Payment Ref	Amount	Status	Gateway Event	Created	Action

Open this module to load Standard Bank transactions.

K 0.00

Payable to Customers

Awaiting Issue

K 0.00

Issued Refunds

Refunds Completed

Customer Refunds

Showing all refunds

Refund ID	Reference	Customer	Session	Amount	Status	Policy	Updated	Issued By	Actions

Loading refunds...

Pulse Park Credit

Customers holding credit from refunds and price differences.

Customer	Balance	Entries	Last Movement	Actions
Loading credit balances...

K 0.00

Eligible Transaction Volume

K 0.00

Developer Fee at 2%

Captured Transactions

K 0.00

Month Outstanding Balance

Zafar Systems Ltd Developer Fee Register

Automatically calculates your 2% developer fee from every paid transaction and keeps an organized record for reporting.

Date	Entry Type	Reference	Details	Booking Amount (K)	Debit (K)	Credit (K)	Running Balance (K)	Status

Sports & Facilities

Manage available sports, court counts, and pricing.

Id	Sport Name	Courts	Pricing (Base/Peak)	Operating Hours	Peak Window	Duration	Status	Actions

Pulse Park Administrators

Username	Name	Email	Role	Last Active	Status	Actions

User Roles & Permissions

Role Name	Description	Permissions	System	Actions

Pulse Park News & Blogs

Id	Title	Category	Date Published	Author	Status	Actions

Community Feed Moderation

Id	Author	Preview	Sport	Likes / Comments / Shares	Pinned	Status	Actions
Loading community posts...

Pending Reports

Date	Target	Reporter	Reason	Status	Actions
Loading reports...

Job Openings & Career Listings

Id	Job Title	Category	Type	Location	Status	Actions

Job Applications & Resumes

Date	Applicant	Role Applied	Resume	Status	Actions

Issue New Coupon

Global coupon (anyone can use)

Customer Name

Discount Description

Discount Type

Discount Value

Coupon Code

Expiry Date (Optional) Last day the code can be entered at checkout.

Max Uses (Optional)

Valid Booking From (Optional)

Valid Booking To (Optional) Leave blank for any booking date. Use the same date in both fields for a one-day promo (e.g. Eid).

Notes (Optional)

Issued Coupons

ID	Customer Name	Description	Discount	Coupon Code	Expires	Booking Dates	Uses / Max	Status	Actions

Total Redemptions

K 0.00

Total Discount Given

Global Redemptions

Unique Coupons Used

Coupon Redemption Ledger

Showing all redemptions

Redemption ID	Coupon	Scope	Redeemed By	Booking	Original	Discount	Final	Status	Actions

Loading coupon redemptions...

Reward Catalog

Product	Points	Fulfillment	Inventory	Coupon	Status	Actions
Loading...

Member Balances

K1,000 spent = 1 Pulse Point (awarded when payment is confirmed).

Member	Balance	Lifetime Earned	Tier	Last Earn	Actions
Loading...

Redemption Ledger

ID	Member	Product	Points	Status	Code	Date	Actions
Loading...

Manual Reward Inventory

Track stock for manual rewards. Pending redemptions reserve available quantity until fulfilled or cancelled.

Product	Tracked	On Hand	Pending	Available	Status	Low Alert	Actions
Loading...

Pending Fulfilment Queue

Ref	Member	Product	Points	Fulfillment Code	Requested	Ready	Actions
Loading...

Recent inventory movements

When	Type	Change	Stock	Note	Admin
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Product Inventory

Image	SKU / Barcode	Product	Retail	Session	Stock	Status	Active	Low Alert	Actions
Loading...

Recent Inventory Movements

When	Product	Type	Change	Stock	Note
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Sales History

Filter by sale date and export reports for accounting.

Sale #	Customer	Items	Net of VAT	VAT	Total	Payment	Date
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Products in online store

Toggle which POS products appear on the public store. Products must be active and in stock.

Image	Product	Price	Stock	Status	Online
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Online orders

Order #	Customer	Contact	Items	Total	Payment	Date
Loading...

Partner apps

Third-party apps that sell Pulse Park court hours through the Partner Booking API. Payment always comes to Pulse Park; every partner booking is tagged and reported here.

Partner	Status	Key	Commission	Webhook	Sports	Last used	Actions
Loading partners…

Add a partner

Creates the partner and issues its API key, signing secret and webhook secret. They are shown once.

Partner name

Allowed sports Comma separated. Leave blank to allow every sport.

Webhook URL HTTPS only. Can be added later from the partner page.

Contact name

Contact email

Notes

Commission

Optional. Leave as "No commission" until the rate is agreed; it can be set or changed later from the partner page without touching past bookings.

Commission type

Rate (%)

Amount (MWK)

Minimum per booking (MWK)

Maximum per booking (MWK)

Applies to

Who pays whom

Effective from

Commission note

Partner

active

Partner name

Status

Allowed sports

Webhook URL

Contact name

Contact email

Notes

Commission

What Pulse Park and this partner owe each other per booking. Each booking is frozen with the rule in force on the day it was paid, so changing the rule never rewrites past months.

Rule in force today

No commission agreed yet

Commission type

Rate (%)

Amount (MWK)

Minimum per booking (MWK)

Maximum per booking (MWK)

Applies to

Who pays whom

Effective from Bookings paid on or after this date use the rule. Back-date it and press Recalculate to apply it to bookings already paid.

Note

Effective from	Rule	Note	Added

Statement

Commission per booking for the month, with refunds reversed. Export it for the partner, then mark the month settled once it is paid.

Order	Customer	Court · date · hours	Paid	Base	Rule	Commission	Reversal	Net

Monthly report

Every booking this partner made in the month, from the same rows as Pulse Park's own reports.

Order	Partner ref	Customer	Court · date · hours	Amount	Status	Payment

Webhook events

What Pulse Park told the partner, and whether it got through.

When	Event	Order	Delivery	Actions

Recent API requests

Every call made with this partner's key, newest first.

When	Request	Status	Time	Order

VAT

Off

Loading VAT settings...

VAT start date Sales created from this date carry VAT. Earlier sales stay outside it, even if they are paid later.

Registered business name

TPIN

VAT registration number

Tax class per type of sale

Standard rated sales carry VAT at the rate in force. Zero rated and exempt sales carry none and are reported separately. POS and store products can override their class in the product form.

VAT rate

A new rate starts on its date. Sales and refunds already recorded keep the rate they were charged.

Applies from	Rate	Note	Added

VAT return

VAT is recorded when money is received and reversed when it is refunded or a sale is voided. Each line below is dated the day it was recorded.

Type of sale	Tax class	Rate	Sales incl. VAT	Credits	Net of VAT	VAT

Ledger entries

Date	Document	Type of sale	Entry	Tax class	Incl. VAT	Net	VAT

Profile Settings

Admin Username

Display Name

Admin Email

Admin Role

Bio / Profile Info

Security

Current Password

New Password

Confirm New Password

System Configuration

Maintenance Mode

Take the customer platform offline for updates.

Database Backup

Download a full SQL backup of the live database. Keep this file private — it includes customer and admin data.

Booking Policy

Cancellations, reschedules and how refunds are paid.

Refund tiers

A session cancelled at least this many hours before it starts refunds this percentage of what was paid for it. Below the smallest tier nothing is refunded. Cancellations by Pulse Park always refund the venue rate below.

Hours before the session	Refund %

Customers may cancel online up to (hours before) Later than this they must contact Pulse Park. 0 = always allowed.

Refund when Pulse Park cancels (%) Weather, maintenance, double booking, closure.

Minimum notice to move a session online (hours)

Moves allowed per booking

Time to pay a price difference after a move (minutes) If the difference is not paid in time the session goes back to its original slot.

Refunds as Pulse Park credit

Refunds are added to the customer's credit at once. They can spend it on the next booking or ask for a cash payout.

Revenue Performance

Live Facility Occupancy

Confirmed Bookings

Registered Users

All Facility Bookings

Booking Audit Trail

Loading date...

Pulse Park Originals

Tournament Formats

Schedule Templates

Registered Teams

Tournament Payments

Team Payment Accounts

Payment History

Live Tournament Scoring

Player Rankings

Coach Day Sheet

Coaches

Coaching Prices at Checkout

Academy Programs

Memberships

Push notifications are not live on this server yet

App Reach

Automatic Notifications

Campaigns

Audit Log

Facility Invoices

Current Sessions

Today's Sessions

Tournament Sessions

User Payments

Airtel Money Transactions

Standard Bank Card Transactions

Customer Refunds

Pulse Park Credit

Zafar Systems Ltd Developer Fee Register

Sports & Facilities

Pulse Park Administrators

User Roles & Permissions

Pulse Park News & Blogs

Community Feed Moderation

Pending Reports

Job Openings & Career Listings

Job Applications & Resumes

Issue New Coupon

Issued Coupons

Coupon Redemption Ledger

Reward Catalog

Member Balances

Redemption Ledger

Manual Reward Inventory

Pending Fulfilment Queue

Recent inventory movements

Product Inventory

Recent Inventory Movements

Sales History

Products in online store

Online orders

Partner apps

Add a partner

Commission

Partner

Commission

Statement

Monthly report

Webhook events

Recent API requests

Key and secrets

VAT

Tax class per type of sale

VAT rate

VAT return

Ledger entries

Profile Settings

Security

System Configuration

Maintenance Mode

Database Backup

Booking Policy

Refund tiers